Privacy Notice

Effective Date: January 10, 2025 (last updated: December 8, 2025)

Information We Collect

When you interact with GreenTech LVG (site, quote requests, portals, or service engagements) we may collect:

• Identifiers / Contact: Name, email, phone, business name.
• Project / Property: Address, property type, square footage, project scope, images you upload.
• Account / Portal: Login email, role (e.g., customer/admin), usage logs, access timestamps.
• Payments: Billing details (processed by payment providers; we do not store full card numbers).
• Technical: IP address, device, browser, pages viewed, referral source, error logs.
• Communications: Emails, messages, notes related to your requests and projects.

Sources: information you provide directly, usage of our site/portals, and limited third-party services (e.g., Google Maps for geocoding).

How We Use Your Information

• Respond to quote requests and provide project estimates
• Schedule and coordinate installation services
• Communicate project updates and service information
• Process payments and maintain billing records
• Improve our website and services
• Comply with legal and regulatory requirements

How We Protect Your Information

We implement technical and organizational safeguards, including:

• Encrypted transport (HTTPS/TLS) and restricted access to production data.
• Role-based access for admin/customer portals; Supabase RLS for data scoping.
• Least-privilege access to infrastructure and audit logging where supported.
• Regular dependency and platform security updates.

Information Sharing

We do not sell your personal information. We may share information with:

• Service providers: Payment processors, hosting (Vercel), Supabase (auth/data), email (Resend), analytics (Vercel Analytics), maps (Google).
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets

Data Retention

We retain data only as long as needed for the purposes above and to meet legal obligations. Project and billing records are typically kept for up to 7 years for warranty, compliance, and audit needs.

Your Rights

You may request:

• Access to or correction of your personal information.
• Deletion where legally permissible.
• Restriction or objection to certain processing.
• Opt-out of marketing communications.

If you are in a region with specific rights (e.g., California “Do Not Sell or Share”), contact us and we will honor applicable requests. To exercise any rights, email info@greentechlvg.com.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to review their policies.

Changes to This Notice

We may update this privacy notice periodically. Changes will be posted on this page with an updated effective date.

Contact Us

If you have privacy or security concerns, please include “Privacy Request” in the subject line.